Privacy Policy

Last updated: June 2, 2026

PlanSavvy (“PlanSavvy,” “we,” “us”) helps people in Canada review their cell, internet, and TV plans and decide whether to stay, switch, negotiate, or monitor. This policy explains what information we collect, how we use it, and the choices you have. It is written in plain language and covers our current research-preview product.

What we collect

  • Plan details you enter. The services you check, your province, your current provider, what you pay, usage details (data, speed, channels), contract/promo timing, your preference answers, and any free-text note. We use these to calculate your SavvyScore and recommendation.
  • Account information, if you create an account to save a checkup: your email address and a password, handled by our authentication provider. Passwords are stored hashed by that provider; we never see them.
  • Saved checkups, if you choose to save one: your inputs and the computed results, tied to your account.
  • Marketing consent. If you opt in, we record that you consented and the date, so we can email you alerts such as “a better plan appeared” or “your promo is ending.”
  • Anonymous usage analytics. When a report is generated or you answer the “would you pay?” prompt, we record non-identifying details — your province, which services you checked, the recommendation, score and estimated savings, and your yes/maybe/no answer. These are not linked to your name or email.

The AI explanation feature

If you type a note in the free-text preferences box, that note and your multiple-choice answers may be sent to our AI provider to interpret your preferences and write a plain-language explanation. The AI never sets your score, price, or chosen plan — all of that math is rules-based. Please don't include sensitive personal information in the free-text box.

What we do not collect

We never ask for or store your telecom account logins, we do not connect to your provider accounts, there is no bill upload, and we do not collect payment information.

How we use your information

To calculate your recommendation and estimated savings; to save your checkup if you ask us to; to send alert or marketing emails only if you have opted in; and to understand how the tool is used so we can improve it.

Service providers

We rely on third parties to run PlanSavvy: a database and authentication provider (Supabase), an AI provider for the free-text feature (Anthropic), and a web host (Netlify). Some of these process data on servers located in the United States, so your information may be stored or processed outside Canada.

Sharing

We do not sell your personal information and we do not share it with telecom providers. We share it only with the service providers above as needed to operate PlanSavvy, or where required by law.

Marketing emails (CASL)

We send marketing or alert emails only if you have given express consent. Every such email includes an unsubscribe link, and you can withdraw your consent at any time.

Keeping and deleting your information

We keep your account and saved checkups until you ask us to delete them or close your account. You can ask us to access, correct, or delete your personal information, or to withdraw consent, by emailing privacy@plansavvy.ca. These choices reflect your rights under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Security

We use reasonable safeguards such as access controls and encryption in transit. No method of storage or transmission is perfectly secure, so we cannot guarantee absolute security.

Children

PlanSavvy is not directed to children and is not intended for anyone under 16.

Changes to this policy

We may update this policy as the product evolves. When we do, we will change the “last updated” date above.

Contact

Questions about your privacy? Email privacy@plansavvy.ca.

SavvyScore is a rules-based score over a sample set of Canadian plan data — illustrative, not live pricing — and is not financial advice. Provider and plan names are the trademarks of their respective owners, used here for identification only.